๐ LockDown Browser Requirement ๐ฅ๏ธ#
This course requires the use of LockDown Browser for online exams. Donโt worry, itโs easy to get started! Hereโs everything you need to know:
๐ฌ Watch This Video#
Get a quick understanding of LockDown Browser by watching this short video:
๐ฅ Download Instructions#
Download and install LockDown Browser from this link:
๐ Download LockDown BrowserOnce installed, follow these steps:
Start LockDown Browser ๐ฅ๏ธ
Log into Blackboard Learn
Navigate to the exam
Note
๐ Important Note: You cannot access tests with a standard web browser. If you try, youโll see an error message telling you that the test requires LockDown Browser. Just switch to LockDown Browser and navigate back to your exam to continue.
๐ LockDown Browser Features#
Prevents access to other websites or applications.
You cannot exit the test until all questions are completed and submitted.
๐ ๏ธ Getting Help#
If you encounter any problems with LockDown Browser, here are some resources to help you troubleshoot:
Help Center ๐
The Windows and Mac versions of LockDown Browser have a Help Center button in the toolbar.
Use the System & Network Check to diagnose issues.
If your exam requires a webcam, run the Webcam Check too.
Institution Help Desk ๐ผ
Some help desks may ask you to run the System & Network Check and Webcam Check before contacting them.
If applicable, forward the results of these checks when opening a support ticket.
Respondus Knowledge Base ๐
Visit the ๐ Respondus Knowledge Base and select โLockDown Browser & Respondus Monitorโ to find helpful articles.
Submit a Ticket ๐จ
If youโre still unable to resolve the issue, go to ๐ Respondus Support and select โSubmit a Ticketโ.
Provide detailed information about the problem and the steps youโve taken to resolve it.
Good luck with your exams! Youโve got this! ๐๐ช